Average Reviews:
(More customer reviews)I purchased two of these items for a new mudroom. I was looking to save money after spending an abundant amount of money on construction. You get what you pay for. The quality of this item is cheap constuction and directions for installation are poor. It took several trial and errors to construct this correctly. Nothing is labeled and it is not to sturdy. The look of this item is good when completed, however it will not last long (especially with children). Too make matters worse I was emailed from the company to speak with them about my first comment I made on this product. It took me over a dozen times to contact them via phone and I listened to different prompts that circled you back to the original recordings and I failed miserably to contact them. This waisted about a hour of my time and I realized the company I was dealing with is inept and pathetic. Could you imagine having a company contact you to settle a dispute and you can't contact them with the phone number they give you, even with a name and extension attached. I finally leave my number and the message states they will call you within 24 hours , well it has been about 12 days. This is the contact person i was suppose to speak with and did not call me back.
Camelia Ward
Visiondecor
Office: 626.820.1251
Toll Free: 1.877.683.3267
Fax: 626.820.1252
Thats it, this is my comment.
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