Average Reviews:
(More customer reviews)I purchased this item in 2004 as a gift for a family member. The family member recently decided she didn't want it so my husband installed it in our game room this weekend. Unfortunately the L-shaped bracket was very slightly bent. We didn't notice it until the TV was placed on the tray. It doesn't take much of a level problem to make the TV look off-kilter. We temporarily fixed the problem by adding a "shim" made from a small velcro stick-on pad. I called Orbital's customer service number today and they are mailing me a replacement for the part that was bent. That is excellent customer service! I had told her that it had been more than a year since it had been purchased. Even without the replacement part, we were able to get the TV balanced adequately but now it should be perfect.
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